GENERAL CONDITIONS OF SALE
General Conditions of Online Sale
Welcome to the ELIKYA BEAUTY France and International website, published by
ELIKYA BEAUTY, SAS with capital of 1067 Euros, registered in the register of
Commerce and Companies of Nanterre under number 931 528 863, having its headquarters
social at 9-11 Route de Chaubuisson 77610 FONTENAY TRESIGNY. By
By connecting to or using the website, you acknowledge that you have read, understood, and
accepted, without limitation or reservation, these General Conditions of Sale in
line.
The purpose of these General Conditions of Online Sale is to define the
terms and conditions of online sale of products by ELIKYA BEAUTY to customers, as well as the
rights and obligations of the parties arising from the online sale of the products offered on the
site.
ELIKYA BEAUTY reserves the right to update the Conditions at any time
General Conditions of Online Sale.
INTELLECTUAL PROPERTY
All content available on the Website, including but not limited to text,
graphics, logos, icons, images, audio clips, data compilation, software, is the
property of ELIKYA BEAUTY and is protected by copyright laws.
Neither the content nor the brand may be used, reproduced, duplicated, copied,
sold, resold, made accessible, modified or exploited in any other way, in
in whole or in part, for any purpose whatsoever, without our prior written consent.
PRODUCT
The products offered for sale by ELIKYA BEAUTY are those which appear on the site,
on the day the customer consults the site, and within the limits of available stocks.
ELIKYA BEAUTY reserves the right to withdraw products from sale at any time.
The information, photos and graphics in the catalog are for informational purposes only and are not binding.
not the merchant. Any description that could contain information
Incorrect information will be removed from the site or replaced with correct information as soon as
possible
The distribution of products or samples is carried out on French territory and
international.
PRICE
The sales prices of the products are those in effect at the time of registration of the
order excluding shipping costs. Sales prices are firm and are in
Euros.
The selling prices of the products may be modified at any time by the occurrence
of outdoor events.
Shipping costs are the responsibility of the customer and are charged in addition to the price
products, depending on the amount of the order.
Shipping costs will be indicated when the customer registers the order.
ORDERS
Orders placed through the website are binding on the buyer from the moment
the order acceptance given by the buyer on the website.
From the moment the customer has registered his order, he is considered to have
knowingly and unreservedly accepted the prices, volumes and quantities
offered for sale and ordered.
The products are intended for the customer's personal use. It is not possible to
resell products purchased on the site.
PAYMENT
Unless the server is unavailable, and after final validation of the order, the customer
may pay for this on the site by bank card (Carte Bleue, Visa, Mastercard).
Bank transfers are also possible.
Payments by check are not accepted.
When the customer opts for online payment by bank card, all data
entries (number and expiry date of your card) are immediately encrypted (in
SSL mode) and recorded on our bank's secure payment server,
24 hours a day, 7 days a week. This information is only known to the servers of
the bank. No payment data concerning the customer is stored on the
site www.elikya-beauty.com, removing any possibility of fraud by hacking the site.
ELIKYA BEAUTY a secure payment tool,
For any further information or assistance, the customer will have at his disposal the
Customer Service at +33 (0) 6 95 39 83 86, Monday to Friday, 9 a.m. to 6 p.m.
ELIKYA BEAUTY reserves the right to refuse any order or delivery in
case of existing dispute with the customer, non-payment in full of a previous order
by the customer, refusal of authorization of payment by bank card from organizations
banking.
DELIVERY
The products are delivered by Colissimo within a maximum of 6 to 8 working days for
Metropolitan France and within 10 to 25 working days for the rest of the
world.
In the case of an order made by bank transfer, the indicated period runs from
from the moment the transfer has actually been received in the bank account
from ELIKYA BEAUTY.
The amount of delivery costs is calculated as a flat rate as follows:
-Metropolitan France for orders under €50: €2.50
-Metropolitan France for orders over €50: free
-United Kingdom: €3.99
-Europe: €5.50
-DOM TOM: €5.50
-Asia and Oceania: €9
-Rest of the world: €9
ELIKYA BEAUTY reserves the right to modify them at any time.
Deliveries will only be made to fixed addresses and therefore exclude hotels,
PO box, poste restante, non-fixed address or home (campsite, caravans, mobiles
home…).
Delivery is deemed to have been made upon provision of the product to the customer. It is up to
the customer to check shipments upon arrival and to make any reservations and complaints
which would appear justified.
If the products delivered do not conform in nature or quality to the specifications
indicated in the delivery note, the customer must, under penalty of forfeiture, formulate his
complaints within eight (8) days after delivery, in writing to our Customer Service
(mail to: ELIKYA BEAUTY, 9-11 Route de Chaubuisson 77610
FONTENAY TRESIGNY or by email at contact@elikyabeauty.com.
RESERVATION OF OWNERSHIP
The seller
In accordance with the provisions of Article L. 221-18 of the Consumer Code,
The Buyer has a period of fourteen (14) days from receipt of the
Products ordered on the Site, to notify ELIKYA BEAUTY of its desire to exercise
his right of withdrawal.
From the exercise of this right, the Buyer has an additional period of
fourteen (14) days to return, at his expense, the Product(s) he ordered if
if this (these) does not give satisfaction, to exchange or cancel his order.
However, in accordance with the provisions of Article L.221-28 of the Code of
Consumption, this right of withdrawal cannot be exercised for the Product(s)
made according to the Buyer's specifications or clearly personalized nor
for Product(s) opened and/or unsealed and/or used after delivery and which do not
may be returned for reasons of hygiene or health protection
(especially cosmetic products).
The Buyer must return the complete, unused Product(s) at his own expense, in his
(their) original packaging and wrapping unopened and allowing a re-
marketing in new condition.
All products must be returned to the following address:
ELIKYA BEAUTY
E-Commerce Returns
9-11 Chaubuisson Road
77610 FONTENAY TRESIGNY
Any risk associated with the return of the product(s) is the responsibility of the Buyer. ELIKYA
BEAUTY recommends that the Buyer subscribe to a package tracking option in order to
to avoid any inconvenience in the event of loss or theft of products during transport
back.
If the above conditions are met, ELIKYA BEAUTY will proceed to
refund, using the same payment method as that used by the Buyer
for the initial transaction, all sums incurred on the occasion of the
order of the returned Products with the exception of return costs, within a maximum period
fourteen (14) days from receipt of the return slip.
In the event of a partial return of Products, only the price of the returned Products will be refunded.
by ELIKYA BEAUTY and not the delivery costs, to the extent that the Buyer has
benefited from the delivery service for the items kept and that the delivery rates
do not change depending on the volume ordered.
In the event of return of Products which were the subject of a global promotional offer including
one or more gifts, gifts granted by ELIKYA BEAUTY linked to the purchase of a
or more Products must be returned to ELIKYA BEAUTY In the event that
the Buyer keeps the Product(s) offered as part of the promotional offer
overall, they will be billed to him on the basis of their initial price.
YOUR ACCOUNT
By registering on our site, the customer will receive an email address or name
username and password for their account. It is the customer's responsibility to
keep your account, username and password confidential and control
access to his computer. The customer therefore accepts responsibility for all activities
which are made with the use of his account, his username or his password
pass. The customer agrees to provide only accurate and
true.
The username and password that will be chosen by the customer are
identification elements authorizing access and use of certain sections,
features, pages, content or services of the website. They are personal and not
transferable.
COOKIES
ELIKYA BEAUTY may install a cookie on the customer's computer. This
tool intended to record information relating to the navigation of the computer of the
customer on the site (pages viewed, date and time of viewing, etc.)
that ELIKYA BEAUTY will be able to read during subsequent visits by the customer. The duration of
The retention of this information in the computer is one year.
The customer can oppose the recording of "cookies" by configuring his browser
in this sense.
RESPONSIBILITY
The seller, in the online sales process, is only bound by an obligation to
means; its liability cannot be incurred for damage resulting from
use of the Internet network such as loss of data, intrusion, virus, breakdown of the
service, or other unintentional problems.
ATTRIBUTION OF JURISDICTION
These general terms and conditions of sale are governed by French law. For
all disputes relating to this contract between the seller and the buyer, the
The Paris Commercial Court will have sole jurisdiction.
COMPUTING AND FREEDOM
In accordance with the Data Protection Act of 6 January 1978, the customer has the right to access and rectify data concerning him/her and stored by the merchant.