Free delivery from 50€ of purchase with the code ELIKGIRL

Terms of Sales

General Conditions of Online Sale

Welcome to the French and International ELIKYA BEAUTY website, published by
ELIKYA BEAUTY, SAS with capital of 1067 Euros, registered in the register of
Commerce and Companies of Nanterre under number 824 103 295, having its registered office
social at 9-11 Route de Chaubuisson 77610 FONTENAY TRESIGNY. In you
by connecting or using the website, you acknowledge having read, understood, and
accepted, without limitation or reservation, these General Conditions of Sale in

The purpose of these General Conditions of Online Sale is to define the
terms of online sale of products by ELIKYA BEAUTY to customers, as well as the
rights and obligations of the parties arising from the online sale of the products offered on the
ELIKYA BEAUTY reserves the right to update the Conditions at any time
General online sales.

All content available on the website, including but not limited to text,
graphics, logos, icons, images, audio clips, data compilation, software, is the
property of ELIKYA BEAUTY and is protected by copyright laws.
Neither the content nor the brand may be used, reproduced, duplicated, copied,
sold, resold, made accessible, modified or exploited in any other way, in
in whole or in part, for any purpose whatsoever, without our prior written consent.

The products offered for sale by ELIKYA BEAUTY are those which appear on the site,
on the day the customer consults the site, and within the limits of available stocks.
ELIKYA BEAUTY reserves the right to withdraw products from sale at any time.
Information, photos and catalog graphics are indicative only and are not binding.
by no means the merchant. Any description that might contain information
incorrect information will be removed from the site or replaced with correct information as soon as
The distribution of products or samples is carried out on French territory and
the international.

The sales prices of the products are those in force at the time of registration of the
order excluding shipping costs. The sales prices are firm and are in
The sales prices of the products may be modified at any time by the occurrence
outdoor events.

Shipping costs are the responsibility of the customer and are charged in addition to the price
products, depending on the amount of the order.
Shipping costs will be indicated when the customer registers the order.

Orders placed through the website bind the buyer from
acceptance of order given by the buyer on the website.
From the moment the customer has registered his order, he is considered to have
accepted knowingly and without reservation the prices, volumes and quantities
offered for sale and ordered.
The products are intended for the customer's personal use. It is not possible to
resell products purchased on the site.

Unless the server is unavailable, and after final validation of his order, the customer
can pay this on the site by credit card (Carte Bleue, Visa, Mastercard). THE
bank transfers are also possible.
Payments by check are not accepted.
When the customer opts for online payment by Bank Card, all data
entered (number and expiration date of your card) are immediately encrypted (in
SSL mode) and recorded on our bank's secure payment server,
24 hours a day, 7 days a week. This information is only known to the servers of
the bank. No payment data concerning the customer is stored on the
site, removing any possibility of fraud by hacking the site.

ELIKYA BEAUTY a secure payment tool,
For any additional information or assistance, the customer will have at his disposal the
Customer Service at +33 (0) 6 95 39 83 86, Monday to Friday, 9 a.m. to 6 p.m.
ELIKYA BEAUTY reserves the right to refuse any order or delivery in
case of existing dispute with the customer, total non-payment of a previous order
by the customer, refusal of authorization for payment by bank card from organizations

The products are delivered by Colissimo within a maximum period of 6 to 8 working days for
mainland France and within 10 to 25 working days for the rest of the
In the case of an order made by bank transfer, the deadline indicated runs from
from the moment the transfer has actually been received on the bank account
The amount of delivery costs is calculated as a flat rate as follows:
-Metropolitan France for orders below €50: €2.50
-Metropolitan France for orders over €50: free
-United Kingdom: €3.99
-Europe: €5.50

-DOM TOM: €5.50
-Asia and Oceania: €9
-Rest of the world: €9
ELIKYA BEAUTY reserves the right to modify them at any time.
Deliveries will only be made to fixed addresses and are therefore excluded from hotels,
post office box, post office, non-fixed address or domicile (camping, caravans, mobiles
Delivery is deemed to have been made as soon as the product is made available to the customer. It belongs
it is up to the customer to check shipments upon arrival and to make any reservations and complaints
which would appear justified.
If the delivered products do not conform in nature or quality to the specifications
indicated in the delivery note, the customer must, under penalty of forfeiture, formulate his
complaints within eight (8) days after delivery, in writing to our Customer Service
(mail to be sent to: ELIKYA BEAUTY, 9-11 Route de Chaubuisson 77610
FONTENAY TRESIGNY or by email at

In accordance with the provisions of article L. 221-18 of the Consumer Code,
the Buyer has a period of fourteen (14) days from receipt of the
Products ordered on the Site, to notify ELIKYA BEAUTY of its desire to exercise
his right of withdrawal.
From the exercise of this right, the Buyer has an additional period of
fourteen (14) days to return, at his expense, the Product(s) he ordered if
the one(s) who do not give him/her satisfaction, to exchange or cancel his/her order.
However, in accordance with the provisions of article L.221-28 of the Code of
Consumption, this right of withdrawal cannot be exercised for the Product(s)
made according to the specifications of the Buyer or clearly personalized or
for Product(s) opened and/or unsealed and/or used after delivery and which do not
may be returned for reasons of hygiene or health protection
(especially cosmetic products).
The Buyer must return at his own expense the complete Product(s), unused, in its
(their) original unopened packaging and packaging allowing re-
marketed in new condition.

All products must be returned to the following address:
E-Commerce Returns
9-11 Route de Chaubuisson
Any risk linked to the return of the product(s) is the responsibility of the Buyer. ELIKYA
BEAUTY recommends that the Buyer subscribe to a package tracking option in order to
to avoid any inconvenience in the event of loss or theft of products during transport
If the aforementioned conditions are met, ELIKYA BEAUTY will carry out the
reimbursement, using the same means of payment as that used by the Buyer
for the initial transaction, all sums committed during the
order of Products returned with the exception of return costs, within a maximum period
fourteen (14) days from receipt of the return slip.

In the event of partial return of Products, only the price of the returned Products will be refunded.
by ELIKYA BEAUTY and not the delivery costs, to the extent that the Buyer has
benefited from the delivery service for the items kept and that the delivery rates
do not change depending on the volume ordered.
In the event of a return of Products which have been the subject of a global promotional offer including
one or more gifts, gifts granted by ELIKYA BEAUTY linked to the purchase of a
or more Products must be returned to ELIKYA BEAUTY In the event that
the Buyer keeps the Product(s) offered as part of the promotional offer
overall, they will be invoiced on the basis of their initial price.


By registering on our site, the customer will receive an email address or name
username and password for their account. It is the customer's responsibility to
keep your account, username and password confidential and control
access to his computer. The customer therefore accepts responsibility for all activities
which are made with the use of his account, his username or his password
pass. The customer agrees to provide only accurate information and
The username as well as the password which will be chosen by the customer are
identification elements authorizing access and use to certain sections,
features, pages, content or services of the Website. They are personal and not


ELIKYA BEAUTY may install a cookie on the customer's computer. This
tool aims to record information relating to the navigation of the computer
customer on the site (the pages consulted, the date and time of the consultation etc.)
that ELIKYA BEAUTY will be able to read during the client's subsequent visits. The duration of
retention of this information in the computer is one year.
The customer may object to the recording of "cookies" by configuring your browser
in this direction.


The seller, in the online sales process, is only bound by an obligation to
means ; its liability cannot be incurred for damage resulting from
use of the Internet network such as loss of data, intrusion, viruses, disruption of the
service, or other unintended problems.


These general conditions of sale are governed by French law. For
all disputes relating to this contract between the seller and the buyer, the
Paris Commercial Court will have sole jurisdiction.

In application of the Data Protection Act of January 6, 1978, the customer has the right to access and rectify data concerning him and kept by the merchant.